| Entity Name | Amazon Web Services |
| Location | US-East-1 (Fairfax, Virginia) or EU-West-1 (Dublin, Ireland) |
| Purpose | Web search for AI-enabled features (Amazon Bedrock AgentCore)
|
| Transfer Mechanism | DPF and SCCs |
| Sub-Processor Contact | https://aws.amazon.com/contact-us/ |
| Entity Name | Daytona Platforms, Inc. |
| Location | US or EU |
| Purpose | Secure sandbox environment for executing isolated AI-generated code and processing tasks |
| Transfer Mechanism | SCCs |
| Sub-Processor Contact | https://www.daytona.io/contact |
| Entity Name | Google LLC |
| Location | US or EU |
| Purpose | Image generation for AI-enabled features (Gemini); bot protection on consent and individual rights request forms (reCAPTCHA)
|
| Transfer Mechanism | SCCs |
| Sub-Processor Contact | https://cloud.google.com/contact |
| Entity Name |
LangChain Inc. |
| Location | US-Central1 (Iowa, US) or EU-West4 (Netherlands) |
| Purpose | Monitoring and tracing of AI-enabled feature activity within a TrustArc-controlled workspace |
| Transfer Mechanism | SCCs |
| Sub-Processor Contact | https://support.langchain.com |
| Entity Name | Mailjet SAS (a Sinch company)
|
| Location | Frankfurt, Germany, Saint- Ghislain, Belgium
|
| Purpose | Nymity R&A (Research & Alerts) email delivery service |
| Transfer Mechanism | SCCs |
| Sub-Processor Contact | https://www.mailjet.com/contact/support/ |
| Entity Name | Microsoft Corporation |
| Location | US East (Virginia, US) or EU Germany West Central (Frankfurt, Germany) and Canada, Central (Toronto, ON) for Nymity R&A
|
| Purpose | Microsoft Azure AI Platform hosting large language model instances for AI-enabled features; Cloud services supporting application logging and messaging queue capabilities for e-mail delivery for Nymity R&A |
| Transfer Mechanism | DPF and SCCs |
| Sub-Processor Contact | https://support.microsoft.com/en-us/contactus |
| Entity Name | MongoDB Atlas |
| Location | US or EU |
| Purpose | Embedding generation, semantic search and reranking supporting AI-enabled features |
| Transfer Mechanism | DPF and SCCs |
| Sub-Processor Contact | https://www.mongodb.com/company/contact |
| Entity Name | Pinecone Systems, Inc. |
| Location | US East-1 (Fairfax, Virginia) or EU Central-1 (Frankfurt)
|
| Purpose | Vector database storing embeddings used by AI- enabled features
|
| Transfer Mechanism | SCCs |
| Sub-Processor Contact | https://www.pinecone.io/contact/ |
| Entity Name | Salesforce.com |
| Location | California, USA |
| Purpose | Customer service, sales, and support |
| Transfer Mechanism | DPF, SCCs, and BCR |
| Sub-Processor Contact | https://www.salesforce.com/company/contact-us/ |
| Entity Name | Workato, Inc. |
| Location | Virginia, USA Frankfurt, Germany
|
| Purpose | TrustArc platform integration tool |
| Transfer Mechanism | SCC |
| Sub-Processor Contact | https://support.workato.com/en/support/home |
